Common questions, and how to reach us.
Something wrong, or an idea?
Or Settings → About → Send feedback, which adds your app version and device. You can edit it before sending. Expect a reply within a few days.
Where iPhone and Android differ, the answer says so. iPad works like iPhone.
Yes. It turns with the device, and every room becomes a wide painting. On Android tablets the paintings download from Google Play the first time; until then you see the phone versions. Sit Still isn’t available on Mac.
It shouldn’t. Something interrupted it: a call, an alarm or Siri, plugging into a car, or, on Android, unplugging headphones. Open the app to bring it back. The session’s clock keeps running either way.
The room’s sound plays under your music, so the cause is usually the blocking. Strict blocks everything, and Whitelist blocks every app you haven’t added, music apps included. Add your music app in Settings → Focus shield → Whitelist, or use Companionship, which blocks nothing.
Check Settings → Focus shield: Companionship, the default, blocks nothing. Whitelist and Strict need permission, and their rows say when it’s missing.
iPhone: Screen Time access. Some system apps can’t be
blocked.
Android: Usage access and Display over other apps, both in
Android’s Settings. Your home screen and Settings are never blocked.
A blocking rule or the bedtime lock is probably running; Settings → Focus shield shows which, and until when. If none is, open Sit Still: on iPhone that clears any leftover block. If you deleted the app while something was blocked, reinstall it and open it once.
Settings → Focus shield → Blocking on a schedule. A rule blocks the apps you choose:
You can have up to eight rules. They run whether or not you open the app.
Check that it has apps chosen.
iPhone: iOS needs a window of at least 15 minutes, and may
wait until you next pick up the phone.
Android: allow Alarms & reminders in
Android’s Settings for exact timing.
It’s in hard mode and running, so it can’t be changed until its hours end. It has a padlock beside its name. For a real emergency, use the emergency pass.
A running rule asks for a moment with the cat first: tap Begin, breathe for twenty seconds, then decide. Outside its hours, a rule switches off with a tap.
Once a week, it lifts every rule and the bedtime lock for an hour, hard mode included. It works only while something in hard mode is blocking. The first pass is free; after that each costs 200 whiskers. Find it in Settings → Focus shield.
iPhone: tap Expand under the icons to see
their names. iOS shows them; Sit Still itself never learns which apps you
picked.
Android: the list shows names from the start.
iPhone: yes, if you switch it on. It syncs Sit Still’s
own list and any reminder you link; on a conflict, the reminder wins.
Android: no. Instead, an optional morning notification lists
what’s due.
Leaving takes a deliberate hold, and that time isn’t counted. To keep what you’ve done, finish an open-ended session, or pause a countdown after its first minute.
Yes: Settings → Timer → Pomodoro. New lengths start with the next session.
iPhone: ask Siri to “Start a session in Sit
Still”, or use the Shortcuts app.
Android: touch and hold the app icon.
They come with Premium. Settings → Widgets shows how to add them.
Two per minute of a finished session, ten extra for half an hour or more, up to 250 a day. They buy seasonal rooms, things for your cat to wear, and emergency passes. Money never buys whiskers.
Every room and cat, the pomodoro, blocking rules, the bedtime lock, hard mode, widgets and cat accessories. Restore purchases and Manage subscription are in Settings → Premium.
Seasonal rooms change at the end of each month. One you bought is yours for good; the rest are gone. The date is checked online, so changing your phone’s clock won’t bring them back.
The button is on the Rooms tab. A phone gets a picture its own shape. An iPad chooses between iPad and Mac shapes; an Android tablet gets its own sideways shape.
iPhone: in Photos. If nothing appears, allow adding
photos in Settings → Privacy & Security → Photos.
Android: in your gallery, under Pictures/Sit Still.
iPhone: turn on Settings → Backup → iCloud
backup, then restore on the new phone. It’s off until you turn it on.
Android: Android’s own backup to Google can include it,
if you have that switched on.
Delete the app. There’s no account and no copy anywhere else, except a backup you turned on yourself. To remove the iCloud one, use Settings → Backup → Delete backup from iCloud first.